D014

Reliability

BD01 Self-regulation & Execution
Derived LayerMML-2

Version v1.2.4

Definition

Consistent follow-through on promises and obligations such that others can predictably count on delivery.

Poles

Each HES element is a spectrum, not a category: the Low and High poles describe how it presents at its two extremes, while the Reference marks the typical, everyday middle. The poles map variation across the range — neither end is inherently better or worse.

Low Pole

Unpredictable delivery: frequent missed commitments, shifting deadlines, unreliable follow-through.

High Pole

High predictability: realistic commitments and stable delivery cadence.

Reference

Reliable in low-load contexts, but degrades under overload or competing commitments.

Measure

Completion Rate: proportion of commitments delivered.
• Accuracy: fidelity of promised scope/timing vs actual delivery.

Measuring Methods

Commitment logs; partner/team ratings; statistics on missed deadlines and scope drift.

Empirical Anchor

Reliability / dependability — conscientiousness facet (Costa & McCrae, 1992); behavioral reliability in organizations (Hogan & Ones, 1997).

Notes

Reliability is closer to behavioral statistics than intention or self-image.

Citation

APA

Human Elements System. (2026). Reliability (HES Passport D014, v1.2.4). hestable.com. https://hestable.com/passport/D014

BibTeX

@misc{hes_D014, author = {{Human Elements System}}, title = {{Reliability}}, year = {2026}, note = {HES Passport D014, v1.2.4}, howpublished = {\url{https://hestable.com/passport/D014}} }